{"id":253,"date":"2018-05-22T18:29:03","date_gmt":"2018-05-22T16:29:03","guid":{"rendered":"https:\/\/www.etourist-visa.in\/oman\/?page_id=253"},"modified":"2023-06-07T10:21:37","modified_gmt":"2023-06-07T08:21:37","slug":"rgpd","status":"publish","type":"page","link":"https:\/\/www.etacanada.net\/en\/rgpd\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"
Version updated to 25\/08\/2020<\/em><\/p>\n\n\n\n __SOCIETE_ is committed to protecting your privacy. Contact us if you have any questions or problems regarding the use of your personal data and we will be happy to help you. This privacy policy is part of our Terms and conditions of sale<\/a> By accepting the terms and conditions, you also accept this policy. In the event of a conflict between the terms used in the Terms and Conditions and the Privacy Policy, the latter shall prevail.<\/p>\n\n\n\n __SOCIETE_<\/strong> Trade name used by SAS __SOCIETE_, with capital of \u20ac50,000, having its registered office at __ADRESSE_ France, registered in the Nantes Trade and Companies Register under number __IMMAT_, represented by Mr __NOM_ in his capacity as Chairman; __SOCIETE_ undertakes to respect the following data protection principles:<\/p>\n\n\n\n In accordance with Current regulations on Personal Data<\/em> (RGPD), the processing operations described in this documentation must receive your prior consent. When you request Administrative Documents via the Website, you are asked to accept this Data Protection Policy.<\/p>\n\n\n\n The processing we carry out may also be dictated by a legal obligation incumbent upon us, in particular for accounting or tax purposes.<\/p>\n\n\n\n Most of the processing carried out by __SOCIETE_ falls within the scope of the processing necessary for the contractual relationship and the provision of the service requested, namely the provision of Administrative Documents for the Customer.<\/strong><\/p>\n\n\n\n The performance of the (pre-)contractual relationship between us, at your initiative, requires us to carry out a certain number of processing operations.<\/p>\n\n\n\n In any event, we ensure that we do not disregard your interests or your fundamental rights and freedoms by allowing you, at any time, to object to all or part of the processing described in this Personal Data Protection Policy.<\/p>\n\n\n\n As minors are also concerned by our services, this confidentiality policy also applies to them. Data concerning them is available to their legal representatives.<\/p>\n\n\n\n The Website is published by SAS __SOCIETE_, with capital of \u20ac50,000, whose registered office is located at __ADRESSE_ in France and registered in the Nantes Trade and Companies Register under the number __IMMAT_, represented by Mr __NOM_ in his capacity as Chairman;<\/p>\n\n\n\n As part of the management and operation of the Site, and in its capacity as data controller under the French Data Protection Act of 6 January 1978, as amended, __SOCIETE_ is likely to collect Users' Personal Data.<\/p>\n\n\n\n The Company __SOCIETE_ attaches great importance to the respect of privacy and takes all necessary measures to ensure the confidentiality and security of Users' Personal Data. To this end, __SOCIETE_ invites Users to read the present Data Protection Policy in order to be informed of how their Personal Data is processed and of their rights.<\/p>\n\n\n\n Users' Personal Data is collected and processed by the Company __SOCIETE_. The data may also be communicated to the sub-contractors of the Company __SOCIETE_ who act in the name and on behalf of the Company __SOCIETE_, and in particular the Site host.<\/p>\n\n\n\n __SOCIETE_ may communicate Users' Personal Data in order to cooperate with administrative and judicial authorities.<\/p>\n\n\n\n Finally, __SOCIETE_ may communicate Users' Personal Data to Third Party service providers as part of statistical studies on the use of the Site and for Site optimisation purposes. In this context, Users' Personal Data will be anonymised.<\/p>\n\n\n\n The Company __SOCIETE_ offers a platform to assist in the provision of Administrative Documents for Clients. In this respect, __SOCIETE_ collects personal data from Users submitting the request. Declarative information, provided by you, including :<\/strong><\/p>\n\n\n\n Information about you collected automatically<\/strong><\/p>\n\n\n\n Information provided by third parties<\/strong><\/p>\n\n\n\n * In accordance with article L.223-2 of the French Consumer Code, Users are hereby informed that they may, if they so wish, register on an opposition list against telephone canvassing available on the following website www.bloctel.gouv.fr<\/a>Even though the telephone number provided to __SOCIETE_ is not given to any third party for commercial purposes during the ordering process.<\/em><\/p>\n\n\n\n __SOCIETE_ uses Users' personal data for the following purposes:<\/p>\n\n\n\n YES, __SOCIETE_ wishes to offer the best service to its Users. In this respect, __SOCIETE_ relies on the best external service providers to :<\/p>\n\n\n\n Concerning the storage of personal data, __SOCIETE_ has selected a third party service provider with all the necessary approvals for the collection and storage of data. The servers used by this third party service provider are located in Switzerland.<\/p>\n\n\n\n The selected service provider is Infomaniak, located at 25 rue Eug\u00e8ne-Marziano, 1227 Les Acacias (Switzerland), Tel: +41 (0) 22 820 35 44. Its confidentiality policy is available at this address: https:\/\/www.infomaniak.com\/fr\/cgv\/reglement-general-protection-donnees<\/a><\/p>\n\n\n\n __SOCIETE_ also uses Google Cloud solutions to manage its data and its transmission to external service providers. The Google Cloud confidentiality policy is available at this address: https:\/\/business.safety.google\/intl\/fr_fr\/<\/a><\/p>\n\n\n\n __SOCIETE_ has an online instant messaging service through which the User can contact the services of __SOCIETE_. Certain data may be collected in this context. The service used by __SOCIETE_ to provide this service is Brevo.<\/p>\n\n\n\n Brevo's privacy policy is available at : https:\/\/www.brevo.com\/fr\/rgpd\/<\/a><\/p>\n\n\n\n __SOCIETE_ takes the liberty of sending you certain emails as part of your transactional process, respecting good practice, in particular with regard to unsubscribing. Certain data may be collected in this context. The service used by __SOCIETE_ to provide this service is Brevo.<\/p>\n\n\n\n Brevo's privacy policy is available at : https:\/\/www.brevo.com\/fr\/rgpd\/<\/a><\/p>\n\n\n\n In order to process your data, __SOCIETE_ uses a high-performance messaging service, enabling us to work efficiently and effectively. To do this, it uses the messaging services of Google Workspace, whose confidentiality policy is set out below: https:\/\/business.safety.google\/intl\/fr_fr\/<\/a> All data collected by this service provider (Google) via its services are hosted specifically in Europe<\/strong>. No message exchanged leaves the company, except to contact the Customer or the Administrative Services, and unless otherwise instructed by the Customer.<\/p>\n\n\n\n Each external partner working with __SOCIETE_ must sign an NDA (non-disclosure agreement<\/em>) particularly restrictive for a strict use of the data with the sole aim of submitting them to the competent authorities for the execution of the service for which the Client mandates __SOCIETE_.<\/p>\n\n\n\n __SOCIETE_ may occasionally use services to promote its activities. These services use Users' browsing patterns to provide them with a personalised message. These services are the following:<\/p>\n\n\n\n The company __SOCIETE_ relies on an external invoicing service, entirely dematerialised, in order to centralise and optimise the accounting management processes. This data is used to keep a history of Customer orders on the __SOCIETE_ Internet Sites and to keep accounting documents, as required by the administration in the country of __SOCIETE_. Incwo's confidentiality policy is accessible at this address: https:\/\/go.incwo.com\/termes-dutilisation-incwo\/<\/a><\/p>\n\n\n\n __SOCIETE_ uses a trusted third party to collect Customer reviews following their order. The privacy policy of Google Reviews is available at this address: https:\/\/privacy.google.com\/intl\/fr_fr\/businesses\/compliance\/<\/a><\/p>\n\n\n\n When making a payment, __SOCIETE_ uses the resources of an external payment service provider in order to guarantee the fluidity and quality of its services.<\/p>\n\n\n\n For online payment, __SOCIETE_ uses the Stripe company. Stripe's confidentiality policy is available at the following address: https:\/\/stripe.com\/ie\/privacy<\/a><\/p>\n\n\n\n The service provider collects in particular, during a payment, Personal Data concerning your means of payment (bank card number, expiry date of the bank card, visual cryptogram, the latter not being kept, etc.). It is reminded that __SOCIETE_ does not collect or hold any banking data directly.<\/p>\n\n\n\n Your Personal Data on the Website as you have declared and\/or completed them on the Website are only kept for a strictly necessary period, i.e. :<\/p>\n\n\n\n Internal messaging<\/strong> :<\/p>\n\n\n\n Website<\/strong> :<\/p>\n\n\n\n Cloud<\/strong> :<\/p>\n\n\n\n Billing and payment<\/strong> :<\/p>\n\n\n\n These deadlines do not apply in the event of ongoing legal or administrative proceedings.<\/p>\n\n\n\n In the event of a request for complete data on all media, the Customer may make a request on the Website contact form<\/a>. You can also exercise your right to be forgotten by submitting a complaint to the CNIL<\/a>.<\/p>\n\n\n\n On the other hand, cookies and Website audience measurement statistics are not kept for more than thirteen (13) months.<\/p>\n\n\n\n The Company __SOCIETE_ ensures that the Personal Data of the Users is adequately and appropriately secured and has taken the necessary precautions to preserve the security and confidentiality of the Data and in particular to prevent it from being distorted, damaged or communicated to unauthorised persons.<\/p>\n\n\n\n All human service providers handling Customer data have signed a confidentiality contract with __SOCIETE_, guaranteeing discretion over the content exchanged. The company __SOCIETE_ has also subscribed to CYBER RISQUES insurance offers allowing it to compensate for a possible loss of data and to anticipate future risks (contract AXA n\u00b010282430204<\/strong>).<\/p>\n\n\n\n The Website uses an \"https\" connection encryption protocol with a 128-bit TLS 1.2 key.<\/p>\n\n\n\n The User must be vigilant as to the encryption of the page. They must not provide personal information if the page does not contain this encryption (symbolised by a padlock in the browser address bar), as this page is not administered by __SOCIETE_.<\/p>\n\n\n\n In accordance with CNIL deliberation no. 2013-378 of 5 December 2013, the Company __SOCIETE_ informs Users that cookies record certain information which is stored in the memory of their hard disk. This information is used to generate Site audience statistics and to offer services according to the Services they have already selected during their previous visits.<\/p>\n\n\n\n Furthermore, Article 30 of the GDPR states: \"Individuals may be associated [...] with online identifiers such as IP addresses and cookies or other identifiers [...]. These identifiers can leave traces which, particularly when combined with unique identifiers and other information received by servers, can be used to create profiles of natural persons and to identify those persons.\"<\/em><\/p>\n\n\n\n In this respect, Users wishing to browse the Site must accept the cookie management policy. An alert message, in the form of a banner, asks each person visiting the Site whether they wish to accept cookies. These cookies do not contain any confidential information about Users of the Site.<\/strong>.<\/p>\n\n\n\n We use various types of cookies:<\/p>\n\n\n\n Users visiting the home page or another page of the Site directly from a search engine will be informed of the possibility of objecting to these cookies and changing the settings by clicking on a link in the banner.<\/p>\n\n\n\n To guarantee the free, informed and unequivocal consent of the User visiting the Site, the banner will not disappear until the User has clicked on one of the action buttons on the banner.<\/p>\n\n\n\n Unless the User has given their prior consent, cookies will not be deposited or read:<\/p>\n\n\n\n The effects of \"private browsing\" on your Internet browser<\/strong><\/p>\n\n\n\n The \"Private Browsing\" mode now offered by almost all Internet browsers enables users to browse the Internet without storing the history of pages visited or downloads. As far as cookies are concerned, all those recorded during your browsing in \"private browsing\" mode will be deleted automatically when you close your browser. Private browsing\" mode does not therefore allow you to refuse or prevent cookies from being stored on your computer during browsing. Private browsing\" mode simply allows you to limit the length of time cookies are stored.<\/p>\n\n\n\n How do I delete cookies?<\/strong><\/p>\n\n\n\n For more information, please consult the conditions for deleting cookies by clicking on the following links:<\/p>\n\n\n\n Users acknowledge that the Personal Data disclosed by them on the Site and\/or the Application is valid, appropriate and up-to-date. Users alone are responsible for the Personal Data they provide.<\/p>\n\n\n\n Users undertake not to violate the privacy and protection of Personal Data of any Third Party, in particular persons declared on their behalf as part of a process.<\/p>\n\n\n\n In accordance with the laws and regulations in force concerning the processing of Personal Data, you may :<\/p>\n\n\n\n In addition, you may give us instructions concerning the retention, deletion and communication of your Personal Data after your death. These directives, or a sort of \"digital will\", may designate a person to be responsible for their execution; failing this, your heirs will be designated.<\/p>\n\n\n\n In the absence of any instructions, your heirs may contact __SOCIETE_ to :<\/p>\n\n\n\n In any event, you can tell us at any time that you do not wish your Personal Data to be passed on to a third party in the event of your death.<\/p>\n\n\n\n In order to exercise your rights towards __SOCIETE_, you can send a request to __SOCIETE_ via the following link contact form<\/a> or to one of the addresses indicated below. __SOCIETE_ reserves the right to request proof of identity.<\/p>\n\n\n\n A reply will be sent within a week of receipt of the request.<\/p>\n\n\n\n __SOCIETE_ may modify the present Data Protection Policy at any time. The Company __SOCIETE_ will inform the Users by any means of the modifications made to the present Policy. The Company __SOCIETE_ invites Users to regularly read the Data Protection Policy in order to be fully informed of its provisions.<\/p>\n\n\n\n Each transaction carried out on one of __SOCIETE_'s Internet Sites requires acceptance of this data confidentiality policy.<\/p>\n\n\n\n Users may contact __SOCIETE_ for any questions they may have regarding this Data Protection Policy at the following addresses:<\/p>\n\n\n\n Data Protection Officer (DPO)<\/strong> If you have any questions about the processing of your personal data, your rights or this policy, please do not hesitate to contact our Data Protection Officer (DPO): __NOM_ ([email protected]<\/span><\/a> - __TEL___TEL_<\/span>)<\/p>\n<\/div>\n\n\n\nDefinitions<\/h2>\n\n\n\n
Administration<\/strong> State service that gives concrete expression to the exercise of public powers in civil status or immigration matters;
Application<\/strong> IT Solution which allows the User to use the Functionalities and Services offered by __SOCIETE_ ;
Customer<\/strong> Person who has signed and agreed to the T&Cs and the obligations contained therein;
Administrative Document<\/strong> Document requested by the Customer to carry out personal or professional administrative procedures;
Data<\/strong> Any element (information, texts, photographs, photocopies, messages, etc.) collected by the User and implemented by him\/her within the Site, the Application and the Services through his\/her use;
Personal data<\/strong> Identifiable natural or legal person\" means any natural or legal person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier, or to one or more factors specific to his or her physical, physiological, genetic, economic, cultural or social identity;
Functionality<\/strong> Each element implemented, accessible and usable within the various Services ;
Access<\/strong> Methods and\/or functions by which the User can access one or more Services in order to use them for his or her own needs;
Operator<\/strong> Company that operates the various electronic telecommunications networks required for access to and use of the Services;
Services<\/strong> All the services made available to the User by __SOCIETE_ and accessible via the Means of Access;
Site (or Website)<\/strong> The __SOCIETE_ internet site allowing the User to have access to the Services, namely : https:\/\/www.etacanada.net<\/span> Third party<\/strong> Refers to natural or legal persons who are not linked by common ownership or control to __SOCIETE_ or other individuals not related to __SOCIETE_ and\/or the User;
User<\/strong> Any natural or legal person accessing the Site and, where applicable, the Application.<\/p>\n\n\n\nData protection principles<\/h2>\n\n\n\n
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Who collects your Personal Data?<\/h2>\n\n\n\n
Who are the recipients of the Personal Data?<\/h2>\n\n\n\n
What personal data does __SOCIETE_ collect?<\/h2>\n\n\n\n
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For what purposes is personal data collected?<\/h2>\n\n\n\n
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Does __SOCIETE_ use the services of external service providers?<\/h2>\n\n\n\n
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Concerning the storage of personal data:<\/h3>\n\n\n\n
About instant messaging :<\/h3>\n\n\n\n
Concerning email marketing (email & SMS):<\/h3>\n\n\n\n
Internal messaging :<\/h3>\n\n\n\n
Concerning the submission of Customer requests to the authorities :<\/h3>\n\n\n\n
Online advertising:<\/h3>\n\n\n\n
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Invoicing:<\/h3>\n\n\n\n
Customer feedback:<\/h3>\n\n\n\n
Online payment:<\/h3>\n\n\n\n
How long is my personal data kept?<\/h2>\n\n\n\n
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How does __SOCIETE_ ensure the security of Personal Data?<\/h2>\n\n\n\n
Concerning transmission security<\/h2>\n\n\n\n
Use of cookies<\/h2>\n\n\n\n
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What are Users' obligations?<\/h2>\n\n\n\n
What rights do Users whose Personal Data is collected have?<\/h2>\n\n\n\n
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How can I exercise my rights with regard to Personal Data?<\/h2>\n\n\n\n
How are Users informed of changes to this Data Protection Policy?<\/h2>\n\n\n\n
How can I contact __SOCIETE_?<\/h2>\n\n\n\n
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