Follow-up request

Use this form to request follow-up of your file via our services. Please note that there is an incompressible processing time after submitting a request or sending your documents by email.. We aim to respond to your requests within 24 hours.

Your follow-up request concerns an AVE already issued for a previous trip that you can't find? Please click on this button.

Retrieving a previously issued AVE

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The number was given to you in the order confirmation email.

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ETA form for Canada I begin my request

This site has been created to help individuals and companies fill out travel authorization applications that are essential for stays in Canada. Fees for this service include expert assistance and payment of consular fees. This site is not affiliated with the Canadian government. An application can also be submitted to the Canadian government herewithout our professional service.